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There is no mechanism to regulate or to ensure fairness about positive or negative reviews online.
Online Reputation Management and Reputation Marketing will ensure that positive reviews about you will dominate the online world!

Online Reputation Management & Reputation Marketing

Almost everybody is Googling themselves these days because they know that they are also being Googled. So, do you Google yourself and don’t like what you see?

What does your “virtual doorway” say about your business?

Well, what you see is exactly what your prospects and customers see. You may have the patience not to act on negative comments about you or your business but your prospects and customers may not be as forgiving.

Fact: 80% of people surveyed had changed a purchase decision due to a bad review they saw online. And with competition tighter than ever, businesses are seeing that Online Reputation Management and Reputation Marketing is now a necessity.

You must lead with your reputation. It is how potential customers, clients and patients decide whom to choose to do business with. They compare your online reputation to your competition. How do you stack up? In the local arena, your reputation is your brand, plain and simple. How is your brand looking today? How is your local reputation?

Branding for Local Business

What is Online Reputation Management & Reputation Marketing?

Your online reputation is critically important. With the huge and ever-growing population searching online to evaluate businesses, bad comments and reviews about your business can gravely affect your target market’s purchasing decision. This is why it is critical to monitor your online reputation and take a plan of action to counter any negative material and proactively act to produce positive material about you, your brand, your business, and your products/services. That is why you need our reputation management and reputation marketing services.

Why Monitor Your Online Reputation

According to studies, 78% of Internet users conduct product research online and 80% had a change in purchase decision after seeing a negative review online. Your business can be at the mercy of online commentaries – or you can use these to your advantage! Online reputation management allows you to respond to negative comments the moment they appear on the Internet. Proactive ORM also allows you to optimize positive reviews about your business so that favorable reviews dominate search results, pushing down negative ones in the process.

Also, 44% of online adults have searched for information about someone whose services or advice they seek in a professional capacity, like a doctor, lawyer, or plumber. You can use ORM to give these searchers a great “first impression” online.

How Our Online Reputation Management & Reputation Marketing Services Work

Our online reputation management and marketing services unlock the door to not only reputation, but SEO, social media engagement and video marketing. The best of all worlds under one easy to use dashboard, that provides you the following services.

  • Collecting and Distributing Online Reviews: With our service, you will collect and post positive reviews – and ONLY positive reviews –  about your product, service, or business. You are in complete control, and your reviews will be posted by your customers, clients or patients online in the most visible websites, like Google, Bing, Yelp and YP, where 85% of all new website visitors come from. Our system will alert you to anything posted on line. In addition,  you will receive a complete system for collecting reviews, automated followup emails, a widget to display your reviews on your website, and our digital agents will post your 4 or 5 star reviews to your social media accounts.  Additionally, our digital agents will respond to your positive reviews and negative reviews on online.
  • Your Listing Distributions: Protect your brand with our listing distribution service. This is one of the biggest headaches for anyone trying to do LOCAL SEO. There are over 200 business directories, and we will keep your information correct and accurate in all of them. I cannot tell you what a big problem this is for local business. Wrong addresses, wrong phone numbers, wrong website URL’s, etc. exist in the majority of these online directories. Why is this important? Google uses Name, Address and Phone number to verify who you are. With over 200 directories, and most of which contain bad information, Google cannot even verify you are who you say you are…beginning to get the picture. With improper information, these directories can provide a massive headache and you need help fixing them. Our system does it all, and makes any changes to all of your online assets simple. With the push of a button you can update your information instantaneously.
  • SMO Profile Creation and Optimization: We will set up your social media accounts, particularly Facebook and Twitter. For Facebook, we can create a personal profile or a business page. We can optimize your accounts with tweets and page updates, by joining groups, and by participating in discussions. We can customize your social network account URL in accordance with your branding initiatives. We will do social media posts for you on Facebook, Twitter, Linkedin, and Google +, with Instagram being added currently.
  • Social Media Posting:  Imagine SMO profile creation and optimization on steroids. Our digital agents will post your social accounts 4 times per week. This is a recurring service that will ensure your social accounts will be rich with activity meant to improve your online reputation. Our team then produces a reputation video for you each month using one of your best reviesws for uploading to YouTube and  social media giving you maximum positive visibility to build your brand.
  • Your Reputation Management Dashboard and Alerts – Gives you the ability to: 
    • Hear what customers are saying about your business on review sites, blogs, social media, etc. We monitor and advise of all mentions of your business.
    • Ensure your online listings are consistent across the internet for maximum google and consumer love.
    • Monitor your employees’ activity on social media.
    • See how your online presence compares to your competition.
    • Regular monthly reports to improve online performance.
  • Your Social Management Dashboard – Gives you the ability to:
    • Interact directly with new customers and expand your audience.
    • A Social Media content library allows you to easily and rapidly post your social accounts with great content, provided by the system.
    • Respond to customers on their multiple social platforms from one place.
    • Monitor multiple Facebook, Twitter, Google+, LinkedIn and Foursquare accounts from one easy-to-use location.
    • Schedule your social media content and have it post whenever you wish. Get on top of social media, finally, with this system!
ReviewManagementDashboard

Your Review Management Dashboard

Do not hesitate, this is by far the most complete and automated system designed to save you or your staff 25-30 hours per MONTH .. how much is your time worth to manage your reviews, your social media, and correct all of your directory listings (if you even know where to begin)? Schedule your demo today, or learn more here.

Make sure prospects see the best of you when they search online. Send us a message now by filling out our handy online form or call us to inquire about our Online Reputation Management and Reputation Marketing services.
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